At a time when the customer is spoilt for choice, efficient call center services are a make-or-break factor for all businesses. Smart and successful organizations around the world have realized that call center / contact center outsourcing is a cost-effective option that promotes customer satisfaction and retention.
With more than 16 years of experience as a leading Call Center Outsourcing company, Swastik Solutions Technologies enables you to delight your customers. Companies in the US, UK, Australia, Canada, India and other countries have utilized our multi-channel contact center to stay connected to their customers at all hours of the day. With our call center outsourcing services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability.
Our experienced IT services team possesses the extensive domain knowledge and technical expertise required for developing software solutions. Our ongoing training and development ensures that they are at all times equipped to take on new challenges.
We follow best practices of design, development, deployment, testing and support and project governance. The use of agile practices ensures collaborative software development cycles leading to more effective implementations.
The latest tools, technologies and platforms are used to deliver customized solutions, using a structured delivery process with measurable outcomes. The methodology/platforms are chosen based on your particular project requirements.
Swastik Solutions' experienced application development team scales up as per your changing requirements.
Swastik Solutions' comprehensive array of rigorous software testing services ensures that the final software products are secure, resilient and performance optimized, in line with your SLAs.
We have stringent measures in place for ensuring compliance with the ISO 27001 standards.